In person Fridays Redbank Plains
In person Fridays Redbank Plains
How it works & fees
Every step, in order, with the price next to it. No eligibility test, no long questionnaire, and no surprises at the end.
$99 first consultation. $59 repeats. Evenings and weekends.
The process
Every step, in order, with one practitioner the whole way through.
01 · Book
No long questionnaire and no eligibility test.
02 · Talk
20 minutes with Toby Mukandi, your nurse practitioner, by video or phone, or in person on Fridays in Redbank Plains. Physical and mental health, sleep, medications, what you have tried and what you want back.
03 · Get a Plan
In writing, with review dates, so you know what happens next and when.
If your plan involves alternative medicines, here is how we work with them: brand agnostic, your pharmacy, your choice. Read more
04 · Stay in touch
10 minute follow-ups, $59, for as long as you need. If the plan is not working, we change it.
Contact the clinic between appointments by phone, SMS or email. We answer Monday to Friday during business hours and return voicemails.
Your script, your choice
If your plan includes a prescription, it belongs to you. You are not tied to a pharmacy, and you are not tied to us. Take it wherever you like.
If it helps, we can point you to pharmacies near you, but that is a convenience we offer and never a requirement. Choosing somewhere else changes nothing about your care here.
We do not work for a supplier or a pharmacy. We work for you.
Our in-person appointments take place in a consulting room at Foote’s Pharmacy in Redbank Plains. [Pending: plain description of the arrangement with the pharmacy, e.g. we rent the room and have no financial arrangement beyond that.] You are never required to fill a prescription there, and nothing about your care depends on where you choose to fill it.
Changing clinics
Moving clinics is more common than people think, and it is straightforward. Book a consultation the same way anyone else does.
Bring whatever you have: your current plan, recent correspondence, a list of what you take. We will read it before we speak to you. Your prescription is yours, and where you fill it stays your choice. Your existing arrangements do not need to be cancelled before you talk to us.
Transfers pay $79 for the first consultation instead of $99
The transfer rate of $79 for your first consultation applies if you are moving your ongoing care to Holistic ProCare from another healthcare provider or clinic. It is not limited to any particular clinic.
No evidence is required unless it is clinically necessary. You may be asked for medical records, medication history or treatment history so we can care for you safely.
The rate is available once per patient and applies to your first consultation with us only. It is a standing rate and does not expire. It cannot be combined with any other discount or offer.
The rate applies to the consultation only. It is never conditional on receiving, obtaining or being issued a prescription. Any prescribing decision is made by the treating practitioner on clinical grounds alone.
Before your consultation
Transparent pricing
First consultation
$99
Follow up consultation
$59
Transferring from another clinic, first consultation
$79
Included: the consultation itself, your written care plan, and any referrals or requests we make as part of it.
Telehealth consultations are private appointments and do not attract a Medicare rebate. The fees above are what you pay.
In-person appointments at our Redbank Plains consulting room may be eligible for a Medicare rebate for eligible patients, subject to Medicare requirements. Ask us when you book.
Cancel or reschedule by phone, SMS or email. With more than 24 hours’ notice there is no fee and you can reschedule at no cost. With less than 24 hours’ notice, a $50 cancellation fee applies.
Want to talk it through before you book? Book a free 10 minute call. Ten minutes, no cost, no obligation, and it is not a consultation.
Your privacy
We collect what we need to provide your care and nothing else. Your records are held securely and only your treating practitioner and authorised clinic staff can see them. You can request a copy of your records or ask us to delete your information. Our privacy policy sets out how.
Your GP. With your consent, we can keep your regular GP informed about your care here. That usually means sharing consultation outcomes, your treatment plan and medication details after a consultation, so your care is coordinated rather than fragmented. It only happens with your consent, and you can tell us at any time if you would rather it did not.
Questions
Still unsure? Book a free 10-min call and we will walk you through it.
If something has been going on for a while and you have not had a proper look at it, probably yes. If you need emergency care or same day treatment, no.
Toby Mukandi, our nurse practitioner. The same person each time.
20 minutes for a first consultation, 10 minutes for follow ups.
Yes. $99 for the first consultation, $59 for follow ups, and telehealth is private so there is no rebate to work out.
Not for telehealth. Telehealth consultations are private appointments. In-person appointments in Redbank Plains may be eligible for eligible patients, subject to Medicare requirements.
No, and we would rather you did not. We work alongside your GP.
Only with your consent. If you agree, we share consultation outcomes and your plan with your GP so your care is coordinated.
Phone, SMS or email us. More than 24 hours’ notice, no charge. Less than 24 hours, a $50 fee applies.
Appointments Tuesday, Wednesday, Saturday and Sunday 9am to 10pm. Friday 3pm to 10pm. Phone enquiries Monday to Friday 9am to 5pm.
Phone 07 2102 4289, SMS 04 3051 1980, or email info@holisticprocare.au. We answer during business hours and return voicemails.
They need to book themselves, but you are welcome to sit in on the consultation if they want you there.
Yes. Toby sees patients in person on Fridays at Foote’s Pharmacy, Town Square Redbank Plains, Shop 62–63, 357–381 Redbank Plains Road, Redbank Plains QLD 4301. Choose “In person” when you book.
For ADHD, we see adults only. [Pending: minimum age for other services.]
Our nurse practitioner can assess adults for possible ADHD and, where clinically appropriate and within his scope, diagnose. Where specialist assessment is indicated, we refer you.
Bring it. We can take you on for ongoing management and review.
Tell us by phone, email or in writing. The full process is on our Contact page.
$99 first consultation. $59 repeats. Evenings and weekends. Telehealth Australia wide, or in person on Fridays in Redbank Plains.
Stay in the loop
Practical health information, clinic updates and useful things to know — sent occasionally.
