In person Fridays Redbank Plains
In person Fridays Redbank Plains
About us
One nurse practitioner, your whole health, for the long run. Here is who we are and what we hold ourselves to.
Why we exist
Thirteen years inside the system will teach you where it breaks.
Toby Mukandi spent those years in Queensland Health, in the co-responder model, in court diversion, and in ADHD clinics. He watched good people get reduced to their file. Rushed consultations. Gatekeeping. Intake processes that left patients feeling judged before anyone had asked them a question.
He watched people get written off, flagged, refused, or sent down a path that followed them for years afterwards. And he watched what happens next, which is that people who feel judged stop asking for help at all.
So he built the opposite. A clinic that meets people as whole, never reduces anyone to their worst day, and backs them to take control of their own health.
That is the belief this place runs on. No one is beyond care. Not the complicated ones, not the ones who have tried everything, and not the ones who stopped expecting to be heard.
The person you will be speaking to
Nurse Practitioner and founder
Endorsed as a nurse practitioner by the Nursing and Midwifery Board of Australia. Master of Nurse Practitioner. Master of Mental Health Nursing. Additional training in Cognitive Behavioural Therapy and Solution-Focused Brief Therapy. Thirteen years in healthcare, six as a nurse practitioner. AHPRA registration NMW000178071.
[One paragraph in his own words about how he works, from the founder interview.]
How we work
Most of what goes wrong in health care goes wrong in the gaps. Between appointments. Between providers. Between the person who took your history and the person who read it.
Our model is deliberately simple. Toby looks after your whole health. He takes your history, writes your plan, reviews it with you, and refers you on when you need someone else. Next time, you speak to the same person.
Your history informs your care. It does not become your identity, and it does not follow you around this clinic as a label.
Our standards
By video, phone or in person, with a practitioner. Never a questionnaire deciding your care.
Including mental health and substance history. Both, properly, every time.
You will always know what happens next, and what stopping looks like.
We use the state systems as they are intended to be used.
Always.
Nobody here earns more based on what you are prescribed.
Help from us
You have not had a proper night’s sleep in months
Read about sleep >
It has been going on for years and the plan has not changed
Read about pain >
Something has been off for a while and nobody has looked properly
Read about men’s health >
You have spent your whole life working twice as hard to keep up
Read about ADHD >
Your script, your pharmacy, your choice. Prescribing with no preferred supplier.
Read about alternative medicines >
What happens next
01 · Book
No long questionnaire and no eligibility test.
02 · Talk
20 minutes with Toby Mukandi, your nurse practitioner, by video or phone, or in person on Fridays in Redbank Plains. Physical and mental health, sleep, medications, what you have tried and what you want back.
03 · Get a Plan
In writing, with review dates, so you know what happens next and when.
04 · Stay in touch
10 minute follow-ups, $59, for as long as you need. If the plan is not working, we change it.
$99 first consultation. $59 repeats. Evenings and weekends. Telehealth Australia wide, or in person on Fridays in Redbank Plains.
Stay in the loop
Practical health information, clinic updates and useful things to know — sent occasionally.
